I saw in the bosconfigurator that there is un update so i started the installation process but then now i cannot access to neither the configurator nor the client apps. It shows me the message in the photo. What is the issue and how to solve please?

Hello. 

Does bOS support the Paradox EVOHD+ (EVOHD is listed as supported)?

Hello,

Is there possible to connect Alexa app with customer's  account in Bos server without give him administrator access in Bos server? I have to give him the controller in comfortclick site to his account? And if so,after that, can I support him remotely or I will not have access anymore to the controller?

Thank you.

Hi,

Would it be possible to connect Data Logs or Analog Logs to a SQL for storing? Or automatically export/backup Data Logs and Analog Logs in SQL format.

I know it is possible manually. I'd need it done automatically

Regard.

Hello, Can someone please explain me what is the cause for that?

Hi all!

At an installation, the fire system was changed to a Siemens Cerberus.
Their system communicates in BACnet but needs to know the BACnet ID of the system that queries it.

How do I set the ComfortClick (physical JigsawPro machine) to have the Bacnet ID that they associated with me?
I can't find anything about it in the settings.

Thanks

Hello,

Today I was changing some nodes and take the occasion to do some cleanups here and there in my project.

I was therefore looking to sort better my images bank

Unless mistaking, it used to be possible to easily move the files in the tree using the top menu command, put them in new folders, etc... but none of this worked today. There is no way to move them around.

Is this a bug? Not quite sure since when this is "locked" as I haven't tried since a while and did many soft update in between.

It was very useful, getting it back to work would be awesome.

Hi, i have recentrly updated my windows from 10 to 11. After that my bos Config and bos Client started to act up. At first i couldnt connect to the localhost server and now i cant connect to the physical server Jigsaw PRO. I would like to add that my cooworker, which didnt update his windows can connect to this physical server. Do you know how to resolve this issue? 

Thank you in advance.

I look for "next-day" as variable in format YYYY-MM-DD. I can easily get "today" in such format from built-in "Time" but I have no idea how to get day of tomorrow. Its not simple math calculation by adding +1 to the day variable becuase end month and year changes. I look forward on your help.

Hello there,

I am trying to import the BACnet objects of an APC NMC  to my bos configurator.

So far the WhoIs is working and I do indeed discover the device, also when I discover the BACnet objects, they are listed correctly.

The problems start when I try to import my selected objects, I get an error message stating:

Error from device:ERROR_CLASS_PROPERTY - ERROR_CODE_UNKNOWN_PROPERTY.

When trying with another BACnet explorer, like YABE, I can indeed read the objects correctly, yet bosConfigurator won't let me import them.

Does anyone have an idea of what's going on?