Hello - I'm troubleshooting Client connection issues (in a wider context of controlling a Shelly Plus Plug S).

To run my tests, I use an iOS app called MQTTool.

https://apps.apple.com/us/app/mqttool/id1085976398

(I also tested another app to do tests, with same results)

My Comfortclick MQTT setup :

I have one client configured ("client2"). And it's enabled.

1) If I use MQTTool, and use "client1" as client id, I'm able to connect and send a message to it:

Monitor :

2) If I use "client2" as client ID (that is configured and enabled in Comfortclick), I'm not able to connect (there is a tentative that is immediatly disconnected). Moreover, when I connect, "client2" gets removed/disabled in Comfortclient Clients list.

Monitor log :

After the disconnect, the client2 reappears in the Client list :

Debug is showing :

Any suggestions ?

Thank you

I would like to address an issue regarding the Comfort Click Jigsaw 3 device and the PLC controller. Communication is carried out through the Modbus TCP protocol. The initial problem involves the mobile application displaying the online status of the Comfort Click device, but it lacks successful communication with the PLC controller. Changes in values within the application do not reflect corresponding alterations on the PLC controller. This issue has been temporarily resolved by halting the operation of the PLC and restarting it, but it reoccurs after some time.

The second problem occurred today in the form of the unavailability of the mobile application. When attempting to log in to the device, an error is displayed: "Error connecting to server." Additionally, on the Comfort Click web platform, I noticed that the status of my controller is marked as offline.

I kindly request your expertise in diagnosing and resolving these issues.

I tried to use Shelly Plus 1 demo. But does not seem to work. I changed Status and Toggle Topic ID. I am able to see the status correctly at Toggle Value.

As soon as I want to control Toggle Value, then Shelly gets disconnected for some time. Then the connection comes back, I am again able to see the status, but not able to change the value.

My on/off lightbulb icon takes up all the space in the object. I would like to have some space around it. It is a svg-file. Should I save the file with different attributes, or can I change something in BOS Configurator? Any ideas? 

Hello,

i cant seem to get a good connection between ets6 and the jigsaw pro. Sometimes it works, but most of the times when ik try to add a connection using iptunneling and entering the jigsaws IP. It says it can ping the device but could get an identification. When i test the connection, it fails. So i can't program ....

if i browse to the ip adres, i can access the jigsaw, so connection is fine

Hi all,

I have a Doorbird unit connected to my bOS.

We've had our regular analog doorbell button connected to bOS to set a boolean value.

Now I'd like to have this value (true/false) sent to de Doorbird unit so it acts as if the native doorbell button was pressed.

How would I set this up within the Doorbird example (which is setup and runs as expected)?

Hello,

I am trying to integrate Home Connect API to my client's visualization so I can control some kitcen appliances. I have registered to Developers Program (so I can use Home Connect API) but I stuck in the first steps, more specifically in "Step 3: Retrieve Token" (authorization). I am pretty new to API integration but of course i have watched all of Comfort Click's tutorials. For now I am using the simulation mode that Home connect provides. Here is the link https://api-docs.home-connect.com/quickstart/ .Any help appreciated. Thank you in advance!

Hello!

I would like to to intergate video intercom into CC. Which type of intercom recomended to use where the two way audio, video stream and door unlocking is working from the BOS app and not need to call other app from the BOS.

Thanks!

I need to know if the protocol rs232 works with USB in JIgsaw, thanks

I am looking for a solution to connect bOS with PLC Logo!8 to control an intermediate memory area.