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Under review

Shelly RGBW2 Error connecting to device. Object reference not set to an instance of an object.

Alexandru Dumbravă 2 months ago in bOS Configurator / Devices updated by ComfortClick Support 2 months ago 5

Hello. So, I just included a Shelly RGBW2 on my project, and got this error. The program works just fine, but i get constantly this error. Ideas what can I do to solve that? Thanks.

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Under review

Hello Alexandru,

looks like a generic refrerence error on bOS, you can try and reload the configuration (top right and reload) or you can try and just remove this client and add it back in and check if it's fixed.

Best regards.

Hello. Just reloaded and removed client and add it back. Not fixed.

Hello Alexandru,

hm that is quite strange.. Could you please send some photos of your current MQTT client settings in the config?

Also, are you running the latest version of bOS?

Best regards.

Hello, 
Yes, it's running the latest version of bOS.

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Hello Alexandru,

i'd suggest a quick remote session so we can check the issue together. Please open a ticket in our ticketing system so we can arrange a remote session.

https://www.comfortclick.com/SupportTickets

Best regards.