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Under review

4.10.9 Update issue

Kristián Vojčík 4 months ago in bOS Configurator updated by ComfortClick Support 4 months ago 1

Hello.

I noticed that I have issue with updating to 4.10.9 from 4.9.40. When I try to connect to Jisgaw I got popup that I need update but update button is blank and without updating I cannot connect and no dowload config doesnt do anything it just close config program. Please help me to get around this I cannot reach most of my configs. 

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Under review

Hello Kristián,

we are sorry to hear about your problem. To avoid posting access information in public forum, please create a support ticket in our ticketing system and we will organise a remote session to check the issue together.

You can create a support ticket here.

Best regards