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0
Answered

New re-encoding IPCamera update

Thomas Curtis 8 years ago in Devices / Cameras updated by ComfortClick Support 8 years ago 1

I am curious as to what the new server side recoding is going to be supporting in regards to the view ability on devices.

Answer
ComfortClick Support 8 years ago

New server side re-encoding improves security (no separate opened ports for camera anymore) and live stream on several devices (no need for separate applications or plugins on client devices).

0

fibaro FGMS installation

Andy Gill 8 years ago in Devices / Z-Wave updated by Jure Lahajnar 8 years ago 12

Hi There, I'm trying to connect a Fibaro multi sensor, I am able to see it ZWAVE tree after including but cannot get any readings or status from it? and I am unable to a associate in the configuration menu.


Any ideas.


Thanks

0
Fixed

Z-wave stick Connection problem (Aeotec Z-Stick)

Fred Hartman 8 years ago in Devices / Z-Wave updated by ComfortClick Support 7 years ago 23

Hello,

Weekly I'm facing troubles with my Z-wave Stick, stick is dis- & connecting continuously.
I've tried to understand why it's happening, but couldn't find a good lead.
Are you familiar with this problem?

Suddenly it's stopping and everything is working fine without any problem.
Stick which I'm using is recommend type as described model(Aeotec Z-Stick) in the help file.

In my Win8 log file doesn't appear to be a problem with the stick or usb controller. I assume it's a software issue from bOS.

see attached print screen of log.

Log file


Any support is welcome.

Thank you in advance.

Best regards,

Fred Hartman

0
Answered

Unable to connect to new Server

Marco Magnani 9 years ago in bOS Configurator updated by ComfortClick Support 9 years ago 1

I installed the last version available of BOS and imported my configuration developed with BOS 3.0.9

The problem is that now I m not able to conenct anymore to the BOS server even do I used the old username and Password used in the imported config. Previusly with teh Server 309 teh password and username were working

How can I reset teh password and username of my server?


Regards

Marco

Answer
ComfortClick Support 9 years ago

Hello,

when you import configuration (.bos), all your user's passwords are reset to default (Pass). If you will still have problems contact our support team.


Regards

0
Answered

Hue lighting not working properly after upgrade server version to 4.0

Fred Hartman 9 years ago in Devices / HUE updated by ComfortClick Support 8 years ago 4

Upgrade from server version 3 to 4 was no problem, everything is working OK, except for my HUE lamps. 6 pieces in total, my predefined scenes are working, but some lamps are not changing during selecting new scene. for example, 3 lamps are working fine and 1 isn't working, after activating same scene for 4/5 times missing lamp is working as proposed.

Could you help me out with this problem?

0
Fixed

Bug with layout background.

Rubén López Martínez 9 years ago in bOS Configurator / Themes updated by ComfortClick Support 9 years ago 8
Attempt to insert an image in PNG format layout background, the insert is not shown in bos configurator or bos client.
0

Unable to connect to Server 4.0.0

Daniel Dellham 8 years ago in bOS Configurator updated 8 years ago 2

I have installet 4.0 over a old ComfortClick Installation that was never used. I´m now unable to connect or register my controller. How can I reset the users/passwords on the server to start from scratch? In the meny in the controller I only have Add, Import, About and Close. No "register controller". Tried to reinstall Server but got the same error.

0
Answered

Adjustable Timer

Thomas Curtis 8 years ago in bOS Configurator / Tasks updated by ComfortClick Support 8 years ago 3

I am trying to create a timer for turing on devices for adjustable lengths of times. Like 1 hour, 2 hours, or 3 hours. I am wondering if anyone has any thoughts or ideas?

Answer
ComfortClick Support 8 years ago

Here is the example for Timer, to import it in your bOS 4, right click on Device node and click import.

Timer.bos


Regards

0
Completed

parameters in run program

Christiaens Filip 8 years ago in bOS Configurator / Tasks updated by ComfortClick Support 8 years ago 5

Is there a way to pass parameters via the callFunction with a JSON object to use in a program?

Now only the function Run and Abort without parameters exist.

Answer
ComfortClick Support 8 years ago

Yes it is possible using Http Request function in program task. Please check the manual http://www.comfortclick.com/Software/Manuals/BOSConfig?print=false#Program


0
Answered

Control Samsung TV

Anton Håkansson 8 years ago in bOS Configurator updated by Panayiotis Evgeniou 4 months ago 10
Can i control my Samsung smart tv on the network with comfortclick?
Answer
ComfortClick Support 8 years ago

Yes you can control it via TCP commands with Basic driver.