I am seeking some help on including the z-wave door lock.
I have followed these instructions:
- Exclude your lock from your hub. The lock might have partially pair to the hub. Doing an exclusion will help the lock forget that it is paired, so an inclusion can be successful.
- Factory reset your lock. This step will delete any programming, so you will have to add codes back to the lock
- Move the lock closer to the hub. When pairing, the ideal distance is 6ft or less. You can remove the lock away from the door to pair if you can't relocate the hub. Then reinstall after pairing is complete.
- Pair your lock to your hub. This step is best to be preformed with your Z-wave hub's customer service. They might have additional steps if this is a master node system.
However, in doesn't get fully included. The node is partially included and a red led instead of a green led is flashing on the lock at the end of inclusion. A green led flashing would indicate a successfully added process.
Some instructions refer to DSK Code https://instructions.allegion.com/instr/86/3549 and I was wondering if bOS is looking for this code in order to fully include the node.
Is there also a possibility also that the z-wave driver for bOS has to be updated to include this device in the catalog?
Customer support service by UserEcho