Is it possible to send email notifications to more recipients using one user profile? I have created a "Service profile" that several service technicians will have access to. Push messages can be configured so that each user (Service 1-4) receives notifications. Unfortunately, that kind of notifications come only in the case of an actively running "bOS Client" application and additionally they can be turned off from the phone menu, so the service technician may not read the service request in the push message form. The e-mail method is definitely more reliable, but I don't see the option of adding the e-mail address of each person assigned to a specific user profile.
Customer support service by UserEcho