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Under review

Push message with an alert sound

nguyen nguyen 3 years ago in Devices / Other • updated by Alexandros Toufexis 2 years ago • 3

Hello,

I am needing push notification feature on my phone with sound but when I close the app, I only get 1 message but no sound.
If I'm using the app, it includes push messages with sound.
Please let me know how to solve this problem.

Thanks & Best Regards

+1
Under review
ComfortClick Support 3 years ago

Hello,

sounds will only play when the app is open. When the app closes, the sound will not be played.

Best regards.

nguyen nguyen 3 years ago

Ok ad, Thank you so much!

Alexandros Toufexis 2 years ago

Hello,

Are there any updates on this? Our client would like to receive alert/event messages with sound. However, even though the bOS client is in guided access in their iPads, once the screen goes black, no messages are received and no sound is played.

Customer support service by UserEcho