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Under review

Connect comfortclick ETS5

Im2x3m4u 4 years ago in Devices / KNX • updated by ComfortClick Support 4 years ago • 1

Hi all, 

I'm facing some issues with downloading my components with ETS5 and generate the ETS export file to import afterwards in bOS. 

In bOS the Jigsaw KNX is std. CCJigsaw 0.0.1.

When I try to connect in ETS5 with CCJigsaw 192.168.1.16:3671 to Individual Address 0.0.1 for downloading my components I get the error: "The individual address is already in use by another device."

I was not able to add the Comfortclick in my topology.

Someone who can assist my with this?

Should I connect with USB directly to the module instead of connecting over wifi?

Under review
ComfortClick Support 4 years ago

Hello,

thank you for reporting this issue, we're already investigating this problem, where Jigsaw is always in programming mode.

One thing you can try is to, connect to the Jigsaw with your configurator and simply change either the name or Physical address of the Jigsaw's KNX settings in your main Building node and try again.

Best regards.

Customer support service by UserEcho