Bugs
0
Under review
Camera configurator bad login
Hello. I ran into problem with onvif configurator in bOS. I click on configurator and see all camera but if I try to add it I enter Name and Password and get bad login error. And name and password work on other onvif program. Please help.
Customer support service by UserEcho
Hello,
which other onvif program do you use? Also, did you try re-adding the IP camera node to the configuration? If the login credentials work on other software, there is no reason why it shouldn't on bOS. Additional testing will be made regarding this.
Regards.
I use Onvif Device Manager. Yes I try to re-adding and many other settings like change password from moderate to easy. Yea I know it should work when it works in other programs but no luck. And also that the second camera from different manufacturer. Also when I try to add it manualy it works, but I rather use auto add in configurator because it is faster and dont need to findout stream string for every type of cameras.
Same problem!
I have 3 foscam cameras, and when I click on the configurator I see all cameras, but then after enter Username and Password I always get an authentication error...
Hello,
which version of bOS are you using? Try updating to the latest version of bOS, the login credential error has been fixed with the last update, if the issue persist, when clicking on Configure button and when the list of your cameras appears, do you get a single http address to the camera or multiple?
Best regards,
Same problem here with an Axis camera. When I click on the confugure button, the camera appears with a single address, but no luck with the user and password...
I'm using version 4.4.0 of bOS.
Best regards.
Current version is 4.4.0! And I only see one IP address per camera
Best regards
Paulo Rodrigues
Hello,
we will try to resolve the issue with our future versions of bOS, for now it would be best to use manual configuration until the issue is resolved.
Best regards.
Hello, today I was tinkering around settings in bOS and find out that IP configurator is working but I am running bOS Beta. It worked for me so please try that.
Hello,
we do not have any Axis or Foscam cameras. If anyone is willing to give us the access to your cameras, please send the email to tilen.suhadolnik@comfortclick.com, so we can check it and find the possible solution.
We would need a TeamViewer access to a computer that have access to a camera.
Best regards,
Tilen Suhadolnik