ETS Failed to read device description

5 months ago in Devices / KNX • updated by 4 months ago • 2

Im having problems with connecting to comfortclick jigsaw in ETS to program devices.

IP is correct, NAT on or off doest make a difference.

Vote

Replies 2
Oldest first
- Newest first
- Oldest first

Hello,

Is your Jigsaw up to date, on software (currently 4.10.14) and system (currently v3 on normal Jigsaw, v11 on Jigsaw Pro)?

I use several clients Jigsaw local KNX interface for programming, and never had that problem.

There was a problem with Jigsaw + ETS 6 combination, that had some issue, but it was solved by ComfortClick team about 2 years ago.

Are you using ETS 5 or ETS 6? Do you have the same error on both (if you can test, obviously...)?

There were some people having the same problem, with random KNX/P interfaces, but as far as I know it was working on ETS 5 but not on ETS 6. Probably not related...

Problem with connecting to MDT IP interface from ETS 6 – KNX Association

Best regards

4 months ago

It was a proble with ETS6 + Jigsaw, update of jigsaw solved issue. Thanks

Customer support service by UserEcho