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Under review

ETS will not connect through Jigsaw without restarting it after every boot

Viktu Pons Colomer 2 years ago in Devices / KNX • updated by ComfortClick Support 2 years ago • 3

Hi there, since latest update (4.9.23), every time my Comfortclick boots (either with an ordered shutdown/restart, or with a powerloss) I have to stop jigsaw knx server, wait few seconds, start it to make ETS work.

Am I the only affected? Any way to solve it?

Thank you

Under review
ComfortClick Support 2 years ago

Hello Viktu,

try updating the Jigsaw to the latest BETA, where some changes on the KNX were done and see if you see improvements.

Best regards.

+1
Maarten Van Parijs 2 years ago

No you are not the only one with this issue.

This persists over 3 Jigsaws I currently have in operation with that exact version.

ComfortClick Support 2 years ago

Hello,

thank you for reporting the issue, we'll investigate futher and try to resolve the problem.

Best regards.

Customer support service by UserEcho