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Under review

KNX Remote Programming through Jigsaw

Fatlum Telaku 4 weeks ago in Devices / KNX • updated by ComfortClick Support 4 weeks ago • 1

In the new version of bOS configurator(4.9.23) there is the option for "KNX Remote Programming", which from what I understood means that we don't need a forwarded port because we can program our KNX devices remotely only through Jigsaw normally with a provided gateway.
I have tried it many times and the problem is sometimes it works and other times it doesn't. So, my question is, is this feature on testing phases or am I configuring anything wrong. To be specific most of the times it just shows the "Disconnected" sign, like in the picture attached.

Thanks in advance.

Image 4514

+1
Under review
ComfortClick Support 4 weeks ago

Hello Fatlum,

the remote ETS programming in the 4.9.23 is a first iteration of this function so for the most part it should be working normally, but some disconnects here and there may occur. We've fixed many issues already and with a new update, the whole process is going to be more stable and reliable.

Best regards.

Customer support service by UserEcho