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Under review

can't get Z wave thermostat fan speed control

amado adriano 8 months ago in Devices / Z-Wave updated 8 months ago 20

i have MCOHOME zwave thermostat, and i have 2 different models i try to add it in BOS after adding i didn't get fan speed control except on that others are ok. 

please help.

Under review

Hello,

which MCOHOME thermostat do you have? can you provide the model number? Can you also provide print screen of the nodes you get when including the device into the bOS?

Best regards.

hi, i have MH6-HP and MH8-FC, take note not only MCOHOME brand i have also one REMOTEC ZXT-600 ir thermostat and i didn't see fan control also. 


please have a look in attached image ID-10 is the remotec and 12 and 13 is the MCOHOME

is there any update? i think BOS didn't get thermostat fan mode zwave commands

Hello,

yeah we checked the devices, device's command classes and it looks like we're missing some command classes for these thermostat fan speeds.

We'll add these command classes into our bOS and with the next update, you should be able to control these fan speeds within the device as well.

Best regards.

thank for reply,

but when we can expect the to recieve the new update? 

Hello,

we're working hard to integrate these features, currently there is no ETA on the release date, but it shouldn't take too long.

Best regards.

Hello,


a new beta version was just released, we added additional command classes for thermostat fan control.

Try updating to the latest beta, you can also try excluding the device and including it back in again and see you see the additional nodes.

Best regards.

Hello,

did you just update the configurator or did you update server as well? To update server to the BEta version, go to main Building node, select Updates, switch from Release to Beta and update the server as well.

If only configurator is updated and not the server, many issues will occur trying to configurate anything.

Best regards.

I add and remove one device but its same, that device is MCOHOME MH6-HP

Hello,

did you just select the device and remove it and then clicked discovery or did you go with the full process of Excluding the device and Including it back in?

Best regards.

Hi, i make sure that i have the beta version 4.8.2, and again i remove and add again two zwave thermostat but still no fan speed, please have a look in image below,

Hello,

unfortunately these tweakes didn't make it to thhe 4.8.2 update... They will be added in the next beta version.

Best regards

and to be added base on my observation, when i update the BOS to 4.8.2 i face problem also in multi channel association which is not a problem in older version of bOS. 

i am doing test now with calibri and jigsaw, i update the cabilibri to beta version 4.8.2 and keep the jigsaw in cuurent bOS version, now i can make multi channel association with jigsaw without problem, but in cablibri i couldn't and it show error. 

Hello,

a new beta release was released today (4.8.3) where the missing command classes should be integrated.

Please try updating to the latest beta and check if you get the missing nodes for fan control.


Best regards.

hi,

i will try and give you feedback soon.

hi, MCOHOME MH6-HP is ok, but MH6-FC is not, FAN Speed in heat mode, nodes are there but it didn't work in cooling mode nothing at all. 

MH6-HP have only 2 mode AUto and ON 

MH8-FC have 4 mode, LOW, MID HIGH, AUTO

one more problem in MH6-HP, i have HEAT and COOL mode but i get only one setpoint nodes 

Hello,

a new stable release was released, where we added the fan control, heating and cooling control, so try and install the latest update and see if you're finally able to control all the nodes of the device.

Best regards.

I'll try it 


and give you feedback.