Under review

User show panel error

Jürgen Jürgenson 5 years ago in bOS Configurator / Themes updated 5 years ago 5


I wanted to make a program that reminds users if the Ventilation filter needs to be changed. So i made this program to trigger it: 

Image 1807

It worked in the beginning but now i get a error: 

Image 1808

NB we dont have all the users set in place yet so this is why I have linked it with theme Korter14 not with user, but i had it set on user too and the outcome is the same.

When I first made the program and tested it, all worked well. Program is activated everyday @10 am

What am I missing here?


Digging an old post from ComfortClick team, try this:

"to open a certain Panel using Program task, when using the ShowPanel function, go to: General/Users and select desired user and select wanted panel, it might still show [Error] but it should work anyway."

Hope it helps.

If not, will try to test it soon.

Best regards


This is how i did it the first time and it worked when i tested it but after a few days it stopped working. Maybe the problem is that i have only 1 user right now that has ~20 tablets linked to it... Will try again if i have them all setup. 



Had some time to do some testing, and in fact it's also not working for me... probably it's a bug.

But you can get around the problem:

- Create a panel, and select hidden, so that it doesn't appear on the bottom menu, and place the warnings you want

- On your task, add a Run command, select your theme, select the ShowPanel function, and choose the hidden panel

The only difference is that you're calling a panel, and not a "pop-up" panel. But I've tested and it worked... it's not the expected solution, but you can use it this way until CC team get if fixed.

Best regards

Under review


thank you for reporting these issues. We'll do some further tests regarding this and provide a fix as soon as possible.

Best regards,


Update: After i setup all the users it works again, so imo the problem was with the default user account that just couldnt handle all the tablets it needed to display the panel.