Hue socket issue?
Noel Fuentes 4 years ago in Devices / HUE • updated 4 years ago • 2
I've recently acquire an Osram socket, which is compatible with Hue. It's configured properly and bOS detected it. The thing is that I cannot add it to a scene nor add it to a program trigger: the value property remains grey and no option is shown (image down below).
Anyone with this problem or it's just me? :)
Thanks in advance.
Customer support service by UserEcho
Osram system is a very new one and even though it's compatible with HUE, it seems that it sends different type of values to our system, which are not yet supported. The demand and questions regarding Osram system are high and we will try and implement this feature into bOS as well. Can you provide us with the Osram and HUE hardware you're currently using and trying to integrate into bOS ? Are you using Osram socket, lights, HUE lights?
Thank you and best regards,
First of all, thanks for your reply.
I'm using 2 Philips bulbs, one Osram bulb and one Osram socket:
Model: Classic B40 TW - LIGHTIFY
Model: Plug 01
(data from the Hue app)
Osram light works properly. It only happens with the socket.