1. ComfortClick
  2. bOS Configurator
  3. Tasks
  4. Questions
0
Under review

Counter log won't count after end of hour.

Kristián Vojčík 6 years ago in bOS Configurator / Tasks • updated by ComfortClick Support 6 years ago • 2

Hello. I have an issue with counter log graph. I set it to log power consuption from KNX. At start it went fine but after end of the hour and start of the next hour I noticed it stop count. So I decide to reboot Jigsaw to maybe fix the issue but after end of another hour it stops again. 

Kristián Vojčík 6 years ago

And also total value in graph setting is changing but sum and graph itself do not.

Under review
ComfortClick Support 6 years ago

Hello,


apologies for delayed response, in your ETS project, check the frequency of sending values to KNX, which might cause this issues. Also, try removing the counter log and adding it again, you can also create another one and see if the other one works normally.


Best regards.

Customer support service by UserEcho