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Under review

Android Client bOS

Łukasz Klinger 2 months ago in bOS Client updated by ComfortClick Support 2 months ago 5
Hello, I have been working on comfortclic for about 3 years and there are still big problems with the android client, 
the application disconnects and reconnects especially when changing windows, strange because I did not notice this error on OS or Windows,
 please correct it because most of my clients have Android phones and tablets.
Under review

Hello,

we haven't noticed any other reconnects in our projects. Does it happen on many projects or only on one?

Best regards

in many others, on various Android phones and tablets, especially on a remote connection, but also under LAN

+1

Hello,

could you provide us login credentials to the server where you are facing the issue? You can send us credentials to support@comfortclick.com so we can check together.

Best regards

Hi,


I can also confirm that sometimes it happens in some of my projects.


But it only happens with specific stuff, like having a jpg stream of a camera, etc, and usually only when visiting the panel containing the camera. It doesn't happen on every project with that conditions, but it happens sometimes.


Don't know if this is your case.


Best regards

+1

Hello,

some problems were reported and we are already investigating the problem with cameras.


Best regards