UPSs in general do not seem to be recognised by bOS. Below some screenshots of very standard UPS devices (e.g. Eaton) connected to the very same PC running bOS (4.7) and WIN10
Even when I force the PC to run on batteries with the UPS, bOS does not recognise it. I have also tried to use the UPS generic but it will not work because the UPS comm system with the PC is through USB. Virtual COM ports do not work either as such is avoided in WIN10 for not truly COM serialised communication.
Customer support service by UserEcho