How to do a hard reset on grinder?

Hello,

which passwords don't work? Any bOS applications or windows password?

Regards

Hello

bOS applications don't work, is anyway i can reset user and pass to default?

You must stop bOS server and delete Building map in your install folder. NOTE, you will lose your configuration doing this.

It didn't solve anything i still can't acess . . . how can i do a factory reset?i can't login on bOSconfig, neither client

Can you send your Teamviewer information to : support@comfortclick.com and we will take a look.

i already send it

Thanks

no puedo conectar con bos client app con el servidor, no funciona el usuario ni la contraseña

Hello,

did you try using the default logins?
Username: User

Password: Pass

If you forgot the login credentials, you can contact us directly or open a private ticket so we can arrange the password reset.

Best regards.