Under review

Can't connect to Jigsaw CC-J-2

Ricardo Durão 2 years ago in bOS Configurator updated by ComfortClick Support 2 years ago 2

I can see the Jigsaw CC-J-2 connect to my router but can't access it. When I try to access the IP address, it seems there's no reply from the server. How can I reboot it as I can't acess it also from BoS COnfigurator? 

Under review


is the device your are connecting from in the same network as your Jigsaw? You can reset your Jigsaw by pressing the reset button for about 3 seconds.

Best regards