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Under review

Device Log Every 10 seconds Gateway reconnecting raised up

Stephan Wehner 3 years ago in bOS Configurator • updated 3 years ago • 2

Hi,

in my bOS Configurator (Jigsaw) ever 10 seconds, there's a message "Gateway reconnecting" (Device Server) 

After Gateway reconnecting message Gateway connected. And watchdog timed out raised.

Now, following errors raised in the Device Log

Devices : 03.09.2021 08:36:08 : Error : Server : Gateway connection lost. One or more errors occurred. (A task was canceled.) at System.Threading.Tasks.Task.ThrowIfExceptional (System.Boolean includeTaskCanceledExceptions) 0x00011 in :0
at System.Threading.Tasks.Task.Wait (System.Int32 millisecondsTimeout, System.Threading.CancellationToken cancellationToken) 0x00043 in :0
at System.Threading.Tasks.Task.Wait () 0x00000 in :0
at BOSServer.Gateway.GatewayClient.GatewayListener () 0x001be in <6ae0938c8ca24d228127d55fe601aa59>:0

Devices : 03.09.2021 08:36:08 : Error : Server : Gateway connection lost. Connection refused at System.Net.Sockets.TcpClient.Connect (System.String hostname, System.Int32 port) 0x0019d in <9bd67acb7e9448b0ae17ea9ad68db84f>:0
at BOSServer.Gateway.GatewayClient.GatewayListener () 0x00032 in <6ae0938c8ca24d228127d55fe601aa59>:0



Anyone has an idea?

Kind regards 

Stephan

Under review
ComfortClick Support 3 years ago

Hello,

thank you for reporting this, we are aware of message popping up. You can try rebooting the server if it is going to be better. We are working on improving the connection an log status, this message should not impact the performance.

Best regards

Stephan Wehner 3 years ago

Hi, 

i have rebooted the server, but the messages still raised

Ether on bOS Client the message raised. That's not so funny.

Now this error raised all 10 Seconds

Devices : 03.09.2021 10:48:14 : Error : Server : Gateway connection lost. Connection refused at System.Net.Sockets.TcpClient.Connect (System.String hostname, System.Int32 port) 0x0019d in <9bd67acb7e9448b0ae17ea9ad68db84f>:0
at BOSServer.Gateway.GatewayClient.GatewayListener () 0x00032 in :0 


No other error is seen.

So hope anyone have an idea.

Customer support service by UserEcho