1. ComfortClick
  2. General
  3. Ideas
+1
Under review

HTTPS certificate Jigsaw

Wojciech Widelski 3 years ago in General • updated by Sem Craeghs 7 months ago • 3

Hello.

How to fix NET::ERR_CERT_AUTHORITY_INVALID on Jigsaw?

This is not very elegant and frightens non-technical homeowners when they see the message that they are not safe and their data can be stolen ;)

Under review
ComfortClick Support 3 years ago

Hello,

this error occurs in web browsers due to self sign signed certificate that we use, but that doesn't mean that the connection is less secure. If you would want to get rid of this error, you would need to buy certificate issued by commercial certificate authority, but unfortunately we do not support replacing the self signed certificate with commercial yet. In any case we recommend you to use bOS Server via bOS client apps where this message is not shown. 

Best regards

Sem Craeghs 2 years ago

Are there already plans to support the replacement of the build-in certificate?

Sem Craeghs 7 months ago

Any news about this?

Customer support service by UserEcho