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Under review

App Comfort Click for Apple

Giordano Olmi 8 years ago in bOS Client • updated by ComfortClick Support 8 years ago • 5

Goodmorning everyone,

using an Apple iPad 2, the app Comfort Clik always active, after a short time goes kras.
If you use a brouser such as Safari, Chrome, ...... I have no problems.
Others have the same problem?
Can it be solved?
Regards, Giordano
Under review
ComfortClick Support 8 years ago

Hello,


which bOS app are you using? bOS Client, Phone? Which version of bOS and IOS are you using? How long does it take for the app to disconnect, if it does? Can you provide with any screenshot? All of these information will help us further investigate your problem and will help us solve it so any additional information would be appreciated.


Best regards

Giordano Olmi 8 years ago

Hello,

I use app bOS Client

I doesn't use bOS Client, Phone

I use the BOS version Client version 4.2

I use the IOS version 9.3.5

the app will stop after 2/3 hours

Before



After



Regards, Giordano

Giordano Olmi 8 years ago

you have an answer?

ComfortClick Support 8 years ago

Hello,


we are testing your problem, hopefully we resolve this soon.


Regards

ComfortClick Support 8 years ago

Hello,


we weren't able to recreate your problem on iOS 10. You can try to remove the bOS client and reinstall it again.

Customer support service by UserEcho