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Upgrading from 3.0.76 to bOS 4

Brent Broge 9 years ago in bOS Server • updated by ComfortClick Support 9 years ago • 1

Hi, I'm trying to upgrade but I get an error when installing. "The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package 'BOSServerSetup.msi' in the box below.


Then I get: The older version of bOS Server cannot be removed. Contact your technical support group.


Any ideas?

GOOD, I'M SATISFIED
Satisfaction mark

https://support.microsoft.com/en-us/mats/program_install_and_uninstall

Satisfaction mark by Brent Broge 9 years ago
+1
Answered
ComfortClick Support 9 years ago

Hello,

try to backup all your old files and manually uninstall the old version through Windows Remove programs tool.


Customer support service by UserEcho