1. ComfortClick
  2. bOS Configurator
  3. Ideas
+4
Under review

resetting the client password

DiLight-Smart Solution Ltd DiL 6 years ago in bOS Configurator • updated by ComfortClick Support 6 years ago • 1

Hello,

i would like to ask for a option to give the customer the ability to reset his password. similar to any other systems that when you forget the password the system send you email asking you to enter new password.

we have situations that customer change the password and we need to send you files to retrieve the password. this is annoying and bother both sides (Comfortclick, integrator and end user).

please create a tool that allow the integrator to enable the end customer to reset his password.

Under review
ComfortClick Support 6 years ago

Hello,

we are aware that current situation with the passwords isn't ideal. It is planned to release a "forgot password" option for people who forgot their password, which will make these problems easier for everyone.

Best regards.

Customer support service by UserEcho