Comfortclick option for auto login on tablet/client
Jürgen Jürgenson 5 years ago in bOS Client • updated by Ellen Wertelaers 3 years ago • 14
Would be really good, if there was a auto login option for bOS client. Problem is, if we need to automatically restart our tablets. We can start the app but it won´t login.
Customer support service by UserEcho
we haven't had this request yet, but additional button for auto-login, similar to remember me could be a good addition for bOS client. We've added this to our developing plan.
Thank you for the suggestion.
to enable this "automatic login", in you client App, enable Public mode and automatic connection should work.
I have tested Public mode already and it works with some little errors, it wont let me open 2N fono or other apps from bOS shortcuts when the screen is pinned. So its kind of working against me right now. So the option for auto login is still needed in my opinion.
And if I or client unpins the screen, opens some other app and then goes to Home screen by mistake from that app, Then it wont log in again in public mode for me, stays on the login screen instead.
Automatic restart is needed for us because we are using a DIY chargin and ethernet option for our tablets, and if the charging goes out, it wont come back before we restart the tablet, or pull out the plug.
Any updates/info when this will be implemented? I made a doorbell for a tablets but this does not work well until the auto login is functional. I've tried to everything i could think of, but havent found a good way to keep bOS alive. bOS logs out even when you use a different app in the tablet (example 2N for fono) sometimes.
thank you again for your recommendation and suggestion. We'll add this suggestion to our future beta releases, but can't give an ETA as we're currently working on our next version.
Thank you for the auto login option. The app will now login correctly, but something happened with the apps sound.
It shows push up notification and TTS works fine but does not play sounds.
thank you for reporting the sound problem, we're already working on fixing the problem.
This can be marked as done, auto login works well and sound problems have been fixed. Thank you!
Sorry that im digging this up again, but ive noticed that after our tablet reboots, and the app restarts(I use Autostart and stay for restarting apps, ive tested others but none of them have worked like we want them to) it does login but it seems that Android does not like that other app starts bOS(system start, not user start).
Problem is that when the client/user pushes the middle button that takes them to androids home screen, bOS app still logs out in the background. If the client/user now again opens bOS it will show you the login screen(auto login wont work at this point). If you login again and go to the androids home screen it will log out again. Only fix is to manually close bOS app and then reopen it yourself. Only then will it stay logged in, no matter what you do or where you go inside android.
Is there something that can be done, that it won't log out at all no matter who or what opened it originally?
Edit: And we cant use Public mode because it wont allow us to use other apps(we have intercom with another app running)
I've also noticed a major issue with the auto login option:
I have several accounts configured on my Android app, my house and other customers. I have the auto login option enabled. Usually I'm using my account all the time, so it's supposed to auto load my house every time I open the app.
But sometimes (it doesn't happen every time), the app doesn't load the last used account, and opens another one, a completely random one...
By the way, I don't usually logout the account when finished, I "close/kill" the bOS app in the Android task manager. Like as with every app on the phone...
Does anyone have the same behavior?
thank you for reporting this issue. This issue may occur because of the way the app is closed (stopping the app and killing it)
We'll look into this matter and try to resolve the problems.
I have the same problem since 3 weeks.
Auto log in worked perfect in the beginning ( using the app for 2 months now )
When I close the app (IPhone) and will re-open it 2 hours later I must log on again.
How can I solve this problem?