Password

Hello,

passwords can be reset, but this will cause you to lose your configuration, because the building file must be removed. If you forgot your password, you can send us your building folder (found in your comfortclick installation location, default location: C:\Program Files (x86)\ComfortClick\bOS Server) and we will check and retrieve the lost password. You can send the building file to david.boben@comfortclick.com

Best regards.

Hi, 

I think, I forgot my password :-(

Can I send this folder to tihs email or is there any way to reset my psw ?

Thanks Jozsef

Hello,

you can send the building folder to the mentioned email and we'll try to retrieve your password.

Best regards,

Hi,

is there any update on the password recovery from the client (or at least from the configurator)?

Hello,

in current version of bOS, the only way to retrieve password is to send us building folder and we retrieve password for you.

In the next bOS version the standard "Forgot password" will be added for easier password retrieval.

Best regards.

Hello, 

Is the mail of david.boben@comfortclick.com still valid to send building folder to retrieve password ? 

Thanks in advance

Hello Kevin,

the email address david.boben@comfortclick.com is still valid. You can send him the backup and the password will be retrieved as soon as possible.

Best regards, Andraž