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Under review

Jigsaw issues after power loss

Bor Buh 2 months ago in General updated by ComfortClick Support 2 months ago 1

Hello, i am having issues with jigsaw after power loss. The green LED is on for Power, KNX and warning LEDs are off. Issue is that holding power button does nothing, cant reset it with 1s press, cant shut it down or reset network. Device just stays in same state no matter what. Only thing that works is a power cycle by disconencting power supply. Super annoying to do everytime it happens. Any solutions?

Under review

Hello Bor,

please create a ticket in our ticketing system on our website and we can check the problem together.

https://www.comfortclick.com/SupportTickets

Best regards.