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bOS SERVER - Error on VMWARE Machine

Ernesto Fantuzzi 3 months ago in bOS Server • updated by ComfortClick Support 3 months ago • 1

Hi,

I'm Ernesto, a Premium Installer of ComfortClick.

I've installed bOS SERVER on a VMWARE machine.

on opening of bOS Configurator and Client, i have this error:

Image 4797

attached the LOG error:LOGERROR

What can i do to resolve ?

Thanks

+1
Under review
ComfortClick Support 3 months ago

Hello Ernesto,

seems you're missing the webview 2 that is required for the new configurator to run. This is usually automatically updatev via Windows Update, but in some cases it needs to be done manually.
Follow the instructions in the link below and manually update the webview.

https://docs.google.com/document/d/1e9t8AOI0ipNk_Nv5gWM1LIF9P4C5uDxGkeSHvai4Evg/edit#heading=h.p6m1gi904pe


Best regards.

Customer support service by UserEcho