Under review

Color wheel problem

3 years ago in General • updated by 3 years ago • 4

Hello,

After updating to the latest version, there is a problem with choosing a color from the color wheel. You cannot choose a color from the color wheel, you can do it with sliders or with predefined colors. If you choose first from sliders or predefined colors, you can then choose a color from the circle but only once and the whole procedure must be repeated again.

Best regards

Andy

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3 years ago

Hello,

I also have the latest version of bOS, and I can choose from the color wheel.

I don't remember from the older versions, but the only thing that doesn't appear on the color wheel is the pointer. But other than that, I can move through the color wheel and color changes (I can see the sliders moving while doing so).

Beat regards

3 years ago

Lucky you :-)

Do you have jigsaw or windows serwer?

3 years ago

I have a Jigsaw server.

I've tested with Philips Hue devices.

Do you have a Windows based server? If so, please refer that, so the Comfortclick team can check from their side.

And let's wait to see if somebody else has the same problem.

Best regards

Under review

3 years ago

Hello,

which device are you controlling with color wheel? Did you adjust the brightness before changing the color? We have tested the color wheel on our Windows server and it works fine.

Best regards

Customer support service by UserEcho