when i try to connect my lg tv i get the following out message in my visu.
he first time I allowed this on my lg tv...
With friendly greetings
can you provide additional information regarding your TV? What model is it? Do you have both IP and MAC set under your LG TV settings?
There was another thread/topic on this where i posted my TV's info also but i'll try here again. I have the same No-ACK error. TV is LG55SJ850V Software version is 05.80.55. Both ip and mac fields are in place and ive confirmed the linking many times on the tv.
Here you can find all the info, i dont now how to get akc.
I know probably it's a stupid question... but on your device, the Enable option is currently False.
Have you turned it on?
Yes I turned it on already but turned it off after it didn't work because I get an error all the time that there is no ACK in my visu.That's why I turned it offnot a stupid question, it could have been;)
I have had the same problem for a long time
Thanks for your respond! I hope they can solve it!
when you try to connect to the TV using bOS, there should be a pop up message on the TV, you need to confirm it in order to make the connection work. Make sure the TV is on and ready to connect when you try to control it with bOS and make sure you confirm the connection on the TV.
i already have comfirm this messgade but it does not help
Hello,I have the same problem.This is not a TV problem because the NODE-RED control works correctly...
Hello, I have the same problem. Older LG tv works fine, on newer models "NO ACK" error message. :(
Hey, have you tried it with the new beta update too? My Tv still gets some no ack's but it works when its connected. Turning on the Tv works better than turning it off, at least with Alexa, its able to turn it on, but when the driver is not connected i usually open bOS app and turn it off from there.
Hello! Yes im on 4.7.19 still not work.
Ive got a new LG tv to test with. Model nr CX. bOS is able to turn it on sometimes(I have connected it with Alexa thru bOS, and its able to turn it On when i command it), but not Off, even from bOS dedicate buttons. Input selection(and other buttons) does not work either. And still it reconnect after 30 sec.With my older model SJ850 bOS dedicated buttons worked better. At least i could change the inputs and turn it off or on, select netflix etc.Seems like LG have changed something in their newer model.For me the On command is good enough right now, if i remember to set the off timer when i leave...
I've noticed two weird bugs again. When the LG device/driver is disconnected, Alexa is still able to turn the TV on. Yesterday i had problem that my tv would randomly turn back on after 30 sec when i turned it Off from the remote, after that i disabled LG device/driver from bOS i was able to turn the tv off again and it stayed like that. But alexa still could turn it On even though it shouldn't be able to connect to it.
16:36 is when i told Alexa im home.
Customer support service by UserEcho