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Cannot connect to Jigsaw

Kristián Vojčík 7 years ago in bOS Configurator • updated by Monse Martinez 7 years ago • 3

Hello I got some issue with connecting to one of our Jigsaw. After finding the controller on network I got security alert message that says: Can not connect with this profile. Profile key does not match the server key. Possible security violation. Please HELP. Thanks.

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ComfortClick Support 7 years ago

Hello,


simply remove the controller from your configuration and add it again into your configuration and it should work correctly.


Regards.

isaac Afolabi 7 years ago

thanks,i also encounter same error.

Monse Martinez 7 years ago

I got the same error, then I removed the controller and added it again and got the error again. Why?

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