Your comments

Hello,

modbus data is being refreshed immediately, as soon as device changes the value of the address. So feedback from the device is visible instantly. 

Same goes for the logs, any changes are saved in the logs if they're enabled.

So even if you're not accessing the client, the data is still being received and stored.

Best regards.

Hello,

you can factory reset the Jigsaw server by pressing and holding the reset button for ~10s.

Please note; this will remove the current configuration as well, so if you don't have a backup, this isn't recommended.

If you don't have the backup to the server, we can schedule a remote session and retrieve the Building folder.

You already wrote to me directly, so i'll get back to you there with the credentials.

Best regards,

Hello,

data points are essentially modbus slave address. Note these are not maximum numbers allowed but only recommendations.

Best regards.

Hello,

heading over to our web page and our knowledge base would be the best way to get all the info you need to get started with your projects and bOS.

Every node in the Configurator app is explained there with video tutorials on the main nodes as well.

Our Youtube channel provides a ton of info, step by step instructions as well. We try to provide as much info, but there is no way we can show how every device is implemented. It also depends how you're planning on controlling your sliding doors as well...

Our forum community is very active as well, where people from all over the world, working with different projects with different skill-sets come and help each other out.

https://www.comfortclick.com/BOS/KnowledgeBase

Best regards.

Hello,

HEX to decimal conversion within bOS is currently not yet possible.

We have received some requests for manual enable/disable devices if they stop functioning and we're planning on adding this feature in the future releases.

Best regards.

Hello,

it depends on the hardware itself, more powerful hardware will allow you to add more Modbus, KNX or z-wave devices. You can find a recommendation list in the attachment for our servers.

Best regards.ComfortClick Servers Recommendations.pdf

Hello,

this error may occur after updating bOS on our Jigsaw server to the latest version.

The error should go away after you update Linux on the device.

Linux on the Jigsaw server can be updated in the main building node

Best regards,Jigsaw_update.JPG

Hello,

you will have to connect to the configuration with the other user as bOS will not allow you to disable all Administrator users, one admin user must always exist to connect to the configuration.

Hello,

currently KNX secure isn't compatible with bOS, however we are working on including this feature in our future updates as well, so stay tuned :)


Best regards.

Hello,


you can send the building folder to the mentioned email and we'll try to retrieve your password.


Best regards,